Paul_gti wrote:i have Eonon 7" Head Unit there a rebadged phillips and becasuse there made in hong kong were dvd/cd player are dirt cheap beacause of there is no tax on these items i didnt get mine that cheap but its a really good cd/dvd/dvix player
I too can confirm that most if not all Eonon products are rebadged Phillips, in the past 2 years or so, I have purchased two head units, one for my brother and one for my old Starlet GT.
Never had any problems with both units, these are great products if your on a budget, you get heaps of features for half, if not more the price those big brand names charge.
Last year I purchased a head unit (single din with an over sized lcd touch screen) for my convertible, another head unit (single din motorsied 7inch lcd touch screen), a 15inch roof mount fold down lcd screen and a lcd rear vision mirror for my van (aka Pimp Wagon), all from ebay, the seller I bought it from was from the company themselves.
When I installed them, everything worked except for the 15inch lcd screen and the lcd rear vision mirror, I tested both units before installing, after a day, they stopped working, 15inch screen turned white, and the lcd rear vision mirror had rainbow colours all over the screen.
As for warranty, I thought I was going to be screwed, I ended up installing the goods 2 weeks after receiving them and didnt bother to check them when I received it. As they have a 7 day replacement policy if the goods were dead on arrival or faulty within 7 days.
There response time was within 24 hours via email, but soon after they suggested to contact via skype for speedy repsonse. They asked me to open both products to check if there were any loose connections, this is when I found that the components used were Phillips, later finding out there was no loose connections and that both unit was faulty.
They organised DHL to come to my house to pick up the goods, and asked for me to pay for half shipping, after a week of receiving the goods, their technition said they were faulty, they gave me two options;
1. They refund my half paid postage and get the goods repaired which they said could take months or,
2. They will send me brand new units if I pay half shipping again.
I chose option 2 and within a week I received the new units, installed and working fine still to this day, mind you when I sent the goods back I didnt include the remote, manual, power/av cables, nothing, specially the power cable as I hacked mine for the install and knew I couldnt send it back in that condition, hoping they send me another one, yet I received all the goodies again, remote, manual and all
Now, there are many sellers on ebay selling Eonon products and most are resellers, so dont expect to get the same service that I had, on the top of my head I cant remember the sellers name I dealth with but know that they were Eonon themselves.
Just my 2cents
Cheers
Tay
